When a commercial oven dies in the middle of a busy service, it doesn’t just slow things down — it brings the whole kitchen to a standstill.
That’s exactly what happened at a popular café in Charlotte. Their Southbend convection oven started acting up — it would heat, ignite, then suddenly shut down mid-cycle. Trays of food were left half-cooked, and customers had to wait. To make matters worse, two other repair companies had already tried and failed to fix it.
Enter Fix Commercial Appliance — the team known throughout North Carolina for solving the kinds of issues other techs walk away from.
🔍 The Problem at a Glance
Burner lit but shut off seconds later
Digital display flickered and rebooted during cooking
Sometimes the oven wouldn’t power on for hours
These symptoms pointed to a tricky electrical issue — the kind that doesn’t show up until you really dig deep.
Control Board Replacement & Flame Sensor Realignment
⚙️ What Our diagnostics uncovered
Our technician performed a deep electrical analysis to isolate the true cause of failure. It was randomly dropping voltage to the ignition system, cutting off power even when everything else was working.
We also discovered:
Loose ground wiring behind the main board
Heat damage near the relay section
A flame sensor installed incorrectly by a previous technician
🔧 Repairs completed during service
Installed a brand-new OEM Southbend control board
Repaired and secured all wiring and grounding points
Cleaned up and recalibrated the flame sensor
Ran a multi-tray stress test to make sure everything stayed hot and stable
After all that? The oven hit its target temperature and held it like a champ — no more shutoffs, no more errors, just reliable performance.
✅ The Result
The café owner said it best:
“We were ready to buy a new oven. You saved us thousands. From now on, we’re only calling Fix Commercial Appliance.”
This is what true diagnostics can do — no guessing, no shortcuts, just solid repairs that last.
💡 Why Charlotte Puts Their Trust in Fix Commercial Appliance
Our focus is not just replacement, bur full system restoration. We bring commercial equipment back to life.
Our team is trained to work on complex control systems and electronics behind brands like Southbend, Garland, Vulcan, and Blodgett. When others guess, we get it right.
Here’s what we bring to the table:
Round-the-clock commercial oven service across Charlotte metro area.
Pinpoint diagnostics for tricky electrical and ignition issues
Only OEM parts — no knock-offs, no compromises
Certified, insured pros who know their stuff
When others give up, we troubleshoot unit the problem is truly solved.
Is your commercial oven acting up, cutting off, or just refusing to heat? Give Fix Commercial Appliance a call — we’re Charlotte’s go-to team for real, lasting repairs.
🔥 Southbend Commercial Oven Back in Action in Charlotte, NC — Control Board Swapped, Performance Restored
